Sr. Systems Engineer (Internal Support)

About the role

Title: Sr. Systems Engineer (Internal Support) Reports to: Internal Support Manager Department: Internal Support Location/Type: Peru - Remote Type: Full Time

About Atlas Technica

Atlas Technica’s mission is to shoulder IT management, user support, and cybersecurity for our clients, who are hedge funds and other investment firms. Founded in 2016, we have grown year over year through our uncompromising focus on service.

We value ownership, execution, growth, intelligence, and camaraderie. We are looking for people who share our core values, thrive, and contribute to this environment while putting the customer first. At Atlas Technica, we offer a competitive salary, comprehensive benefits, and great perks to our global Team. We strive to maintain a professional yet friendly environment while promoting professional and career development for our Team Members. Join Atlas Technica now!

Position Overview

We are seeking a Sr. Internal Support (IS) Senior Engineer to join our rapidly growing organization. This is a highly technical role providing excellent career development opportunities.

You will be working with the Atlas internal infrastructure team to support internal systems, including Azure AVD, Endpoint infrastructure, Entra ID, Intune, MS Defender, and Atlas’ VOIP system.

Responsibilities:

Minimum 10 years of IT experience/administration
Strong verbal and written communication skills
Advanced PowerShell skills including scripting
End User Support / Desktop Support: Windows 10/11, Microsoft Office, desktop, and mobile device troubleshooting
Support of primarily Microsoft 365 stack (Exchange Online, SharePoint Online, Intune, Entra ID)
Systems Administration: knowledge of Windows Server 2019/2022 including Active Directory, Group Policy, and Domain Controllers
Support/use of ConnectWise Manage and ScreenConnect
Experience in data and platform migrations; e.g., Email security migration, VOIP migration, on-prem/hybrid to cloud migrations
Experience taking projects/deployments from proof-of-concept to production

Desirable Qualities:

Experience working in an MSP environment
Administration and use of RMM agents/tools
Exposure to/ability to support workloads in Azure or AWS
Experience with vendors such as Monday.com, Atlassian, AFI, Mimecast, and 1Password
Experience with Azure Virtual Desktop
Experience with cybersecurity solutions such as Cavelo, ThreatLocker, and MS Defender

Atlas Technica is proud to be an Equal Employment Opportunity employer. We do not discriminate based upon race, religion, color, national origin, gender, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.