Sr. Systems Engineer (East Coast)

About the role

Position Name: Sr. Systems Engineer
Reports to: Client Technology Manager
Location/Type: USA Remote (East Coast Hours)

Atlas Technica's mission is to shoulder IT management, user support, and cybersecurity for our clients, who are hedge funds and other investment firms. Founded in 2016, we have grown 100% year over year through our uncompromising focus on service.

We value ownership, execution, growth, intelligence, and camaraderie. We are looking for people who share our Core Values , thrive, and contribute to this environment while putting the customer first. At Atlas Technica, we offer a competitive salary, comprehensive benefits, and great perks to our global Team. We strive to maintain a professional yet friendly environment while promoting professional and career development for our Team Members. Join Atlas Technica now!

We are seeking a Sr. Systems Engineer to join our rapidly growing organization. This is a highly technical role providing excellent career development opportunities for the successful candidate. This position serves as an escalation point for Systems Engineers. You will be working with Systems Engineers and Senior Systems Engineers in a very collaborative environment which allows for very quick technical growth.

Responsibilities:

Mentor a team of Junior and Systems Engineers
Perform IT Support services to users onsite
Use of a ticketing system to manage support queries
Maintain documentation and comply with rules and guidelines of the organization
Adherence to strict change control procedures

Requirements:

The ideal Sr. Systems Engineer will possess 3 or more years of IT Experience (Desktop Support, Systems Engineering, Systems Administration)
End User Support / Desktop Support: Microsoft Windows, Microsoft Office, desktop, and mobile device troubleshooting
Strong verbal and written communication skills
Ability to balance projects, support tickets, and R&D initiatives
Significant experience with Microsoft 365 stack (Exchange Online, SharePoint Online, Intune, Azure AD)
Systems Administration: Strong knowledge of Microsoft Windows Server Platforms as well as Active Directory, Group Policy, good if you are familiar with Citrix XenApp
Support of Sophos or similar product for endpoint threat management
Understanding of virtualization platforms such as VMware or Hyper-V
Understanding of networking: TCP/IP, LAN / DMZ / WAN, DHCP, DNS, Routing, Switching and Firewalls
Exposure to/ability to support workloads in Azure
Implementation and Support of Enterprise networking equipment: Palo Alto / Cisco Firewalls, Cisco Switches, Cisco / Meraki / Ubiquiti WAPs
Experience working in an MSP environment
The candidate must be able to complete all physical requirements of the job, which include but are not limited to, the following; must be able to lift and/or carry up to 50 lbs; stand/sit for extended periods of time; push/pull; climb stairs; stoop, kneel or crouch; use fingers/hands to handle or feel; reach above head or below knee level; and the ability to work around machinery and material handling equipment.

Desirable Qualities:

Financial industry experience including familiarity with market vendor applications: Bloomberg, Thompson Reuters, FactSet, CapIQ

Significant experience in an MSP environment, particularly utilizing the ConnectWise suite of products

Significant experience with Microsoft Azure

Exceptional written and verbal communication

Experience with vendors such as Google Workspace, Box, Dropbox, Duo, Okta, AirWatch

Experience with and ability to support Citrix XenApp or similar products

Experience with cybersecurity solutions such as Carbon Black, Cylance, Crowdstrike, Cyberhat

Experience with Mimecast or other mail security gateway solutions such as IronPort or Proofpoint

More than basic understanding of Storage and Virtualization platforms such as Nimble, Pure Storage, NetApp, EMC, VMware, Hyper-V, XenServer

Scripting / Automation Framework knowledge: PowerShell and Infrastructure as Code tools

Advanced understanding of high-level infrastructure design

Ability to review, recommend, and implement new and emerging technologies to be adopted into our technology stack

Contribute to new and existing procedures, wiki articles, and build standards

Atlas Technica is proud to be an Equal Employment Opportunity employer. We do not discriminate based upon race, religion, color, national origin, gender, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.