Sr Software Engineer, PBM Platform

About the role

ABOUT THE ROLE:

We're looking for a Senior Software Engineer to join the PBM Platform team at Rightway. This team is building our next-generation pharmacy platform. You'll help design and deliver the systems that power pharmacy benefits, determine coverage and pricing, and manage member cost-sharing across our entire book of business.

This isn't a "write features to spec" role. Our senior engineers own initiatives end-to-end: they shape architecture, define technical direction, unblock other engineers, and drive delivery across multiple workstreams. You'll partner directly with product and domain experts to make scope and sequencing decisions, not just implement them. You'll be the person your teammates come to when they're stuck, and you'll build the documentation, patterns, and tooling so they get stuck less often.

The stack is React on the frontend with TypeScript (NestJS) and Go on the backend. You should be comfortable working across both backend languages. We're an AI-native engineering team that uses AI tooling daily in our development workflow and expects our senior engineers to lead adoption, establish best practices, and help the team get better at working with these tools. The platform team is designed from day one around AI-assisted development

WHAT YOU’LL DO:

Own and drive technical initiatives

Design and build core platform components

Make architectural decisions (service boundaries, data modeling, API contracts) and document them so the team can build on them

Work through complex domain problems

Elevate the team around you

Mentor mid-level and junior engineers through pairing, code review, and design discussions. Not just catching bugs, but teaching patterns

Transfer knowledge proactively, mentoring engineers to discover the "why" with a deep foundation of how systems are built

Establish and maintain coding standards, testing strategies for your initiative area

Participate in domain learning sessions with PBM subject matter experts and help translate business rules into system design

Build and maintain production systems

Design and build gRPC APIs using NestJS or Go (depending on the component) with PostgreSQL for persistence

Build internal tooling interfaces in React

Implement normalized data models (3NF) for complex domain entities

Define and implement service communication patterns using Protocol Buffers and gRPC

Own observability for your systems. Maintain Datadog monitors, Sentry error tracking, and know when something is wrong before users report it

Build with test-driven development: define expected outcomes upfront, then build until they pass

Shape how we work

Contribute to architecture decisions in cross-team forums

Drive AI-native development practices by establishing workflows, sharing findings, and helping the team use AI tools effectively

Identify and raise risks early, including timeline slippage, technical debt, vendor reliability issues, and compliance gaps

Coordinate across team boundaries when your work touches other services or teams

WHO YOU ARE:

5+ years of professional software engineering experience, with demonstrated progression into technical leadership

Strong backend engineering depth. You've designed and built services in TypeScript and/or Go that handle complex business logic, financial calculations, or rules engines

Strong data modeling instincts. You think carefully about schema design, normalization trade-offs, and how data decisions cascade through a system

Experience with service-oriented architectures. You've designed APIs, defined service boundaries, and dealt with the realities of distributed systems (failure modes, composition patterns, contract evolution)

Comfortable with ambiguity. You can take a product objective and break it down into shippable engineering work without waiting for someone to hand you a spec. This is a greenfield platform and you'll be making foundational decisions with imperfect information

Strong communicator. You can explain technical trade-offs to product partners, write clear technical documents, and translate domain complexity into clean system design

EXTRA CREDIT:

Experience in healthcare or pharmacy benefits systems

Familiarity with pharmacy standards (NCPDP, GPI, NDC)

Experience building financial calculation engines or rules engines

Familiarity with gRPC, Protocol Buffers, and multi-service TypeScript/Go architectures

Experience with PostgreSQL performance tuning, migrations, and query optimization

Experience leading AI-assisted development workflows and establishing team standards around AI tooling

COMPENSATION: $160,000 - $190,000 annually, in addition to bonus and equity

Compensation offered will be determined by geographic location, experience, and qualifications.
CYBERSECURITY AWARENESS NOTICE

In response to ongoing and industry-wide fraudulent recruitment activities (i.e., job scams), Rightway wants to inform potential candidates that we will only contact them from the @ rightwayhealthcare.com email domain. We will never ask for bank details or deposits of any kind as a condition of employment.

ABOUT RIGHTWAY:

Rightway is on a mission to harmonize healthcare for everyone, everywhere. Our products guide patients to the best care and medications by inserting clinicians and pharmacists into a patient’s care journey through a modern, mobile app. Rightway is a front door to healthcare, giving patients the tools they need along with on-demand access to Rightway health guides, human experts that answer their questions and manage the frustrating parts of healthcare for them.

Since its founding in 2017, Rightway has raised over $200mm from investors including Khosla Ventures, Thrive Capital, and Tiger Global. We’re headquartered in New York City, with satellite offices in Denver and Dallas. Our clients rely on us to transform the healthcare experience, improve outcomes for their teams, and decrease their healthcare costs.

HOW WE LIVE OUR VALUES TO OUR TEAMMATES:

We’re seeking those with passion for healthcare and relentless devotion to our goal. We need team members that embody our core values:

1) We are human, first Our humanity binds us together. We bring the same empathetic approach to every individual we engage with, whether it be our members, our clients, or each other. We are all worthy of respect and understanding and we engage in our interactions with care and intention. We honor our stories. We listen to—and hear—each other, we celebrate our differences and similarities, we are present for each other, and we strive for mutual understanding.

2) We redefine what is possible We always look beyond the obstacles in front of us to imagine new solutions. We approach our work with inspiration from other industries, other leaders, and other challenges. We use ingenuity and resourcefulness when faced with tough problems.

3) We debate then commit We believe that a spirit of open discourse is part of a healthy culture. We understand and appreciate different perspectives and we challenge our assumptions. When working toward a decision or a new solution, we actively listen to one another, approach it with a “yes, and” mentality, and assume positive intent. Once a decision is made, we align and champion it as one team.

4) We cultivate grit Changing healthcare doesn’t happen overnight. We reflect and learn from challenges and approach the future with a determination to strive for better. In the face of daunting situations, we value persistence. We embrace failure as a stepping stone to future success. On this journey, we seek to act with guts, resilience, initiative, and tenacity.

5) We seek to delight Healthcare is complicated and personal. We work tirelessly to meet the goals of our clients while also delivering the best experience to our members. We recognize that no matter the role or team, we each play a crucial part in our members’ care and take that responsibility seriously. When faced with an obstacle, we are kind, respectful, and solution-oriented in our approach. We hold ourselves accountable to our clients and our members’ success.

Rightway is proud to be an Equal Opportunity Employer that believes in the strength of diverse thought, beliefs, backgrounds, and education. We foster an inclusive culture where differences are celebrated to drive the best business decisions possible. We do not discriminate on any basis protected by applicable law. All employment decisions are based on merit, qualifications, need, and performance.