Fortinet SDWAN Engineer

About the role

About Us:
RecruitGo is a leading Employer of Record (EOR) company specializing in bridging top talent in emerging markets with global clients. Our services enable businesses to hire, manage, and pay employees internationally with ease. We are committed to providing seamless and efficient solutions to our clients and fostering a dynamic and inclusive work environment for our team.
Position Overview
RecruitGo is seeking Fortinet SD-WAN Engineers to support a large-scale rollout of SD-WAN solutions for a global enterprise and clients across the US. This role owns end-to-end technical delivery, including incident resolution, network uptime, and continuous performance monitoring across SD-WAN environments.
If you have experience in network operations, infrastructure, security solutions, and Fortinet technologies (FortiGate, FortiOS, FortiManager, FortiAnalyzer, FortiClient, FortiSwitch, FortiAP, FortiSASE) along with NGFW or NSE certifications, we’d love to hear from you.
Responsibilities
Delivery of Fortinet SDWAN solution to 300+ branch offices across US

Ongoing incident ownership and resolution on Fortinet SDWAN and Cisco Route/Switch solutions across multiple clients

Root cause analysis and preventative recommendations

Escalation management and vendor coordination

Stakeholder communication and progress updates

ITIL-aligned operational practices

Provide regular updates on resolution progress to stakeholders and customers

Join troubleshooting calls during escalations and major incidents

Conduct thorough root cause analysis and recommend preventative fixes

Review and perform in-life change requests (MACD) following ITIL standards

Coordinate with vendors and third parties for complex escalations

Qualifications
Fortinet NSE7 or FCSS SD-WAN

Cisco CCNA (CCNP Preferred)

Security+

ITIL Foundation

Experience
NOC operations with a minimum of 5 years of technical background

Traditional Cisco WAN and Fortinet SDWAN solution deployment and support

Enterprise Next-Generation Firewalls (Fortinet, Cisco, etc)

Troubleshooting Fortinet deployments (Forti Manager, FortiGate, SASE)

Routing protocols (OSPF, BGP, EIGRP, ISIS) and LAN switching (VLANs, STP, PVST)

ITIL-aligned change management and incident resolution

SKILLS & ATTRIBUTES
Certified on Fortinet NSE7 or FCSS SD-WAN (or equivalent experience)

Proven understanding of Cisco Networking (IPsec, DMVPN, etc)

Working knowledge of VDOM, ADOM, VRF, DNS, DHCP, TACACS+, RADIUS

Excellent English language and stakeholder management abilities

Able to multitask, work with limited supervision and remain calm under pressure

Team player with adaptability and quick learning ability

Growth mindset focused on continuous improvement

Join a team managing mission-critical SD-WAN infrastructure for global enterprise clients, ensuring network reliability, optimal performance, and expert technical support to keep their international operations running smoothly

Why RecruitGo?
RecruitGo seamlessly links world-class business partners with top-tier global talent in emerging markets. Secure legal employment through our Employer of Record services and embark on a journey to unparalleled professional opportunities.
Work Setup: Onsite BGC, Makati.

Work Schedule: US Business Hours (Eastern / Central Time overlap required)

Diverse Challenges: Each day offers fresh opportunities and unique challenges that keep your work engaging and rewarding.

Team Collaboration: Join forces with a supportive team, where your insights and contributions are valued.

Inclusivity: Be part of an inclusive and diverse workplace that values your contributions. Work with the internal team to ensure timely delivery of services to clients and ensure that client expectations are met.