CPT-11319 Course Platform & Community Operations Specialist

About the role

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Title: CPT-11319 Course Platform & Community Operations Specialist

Independent Contractor – CPT-11319 Course Platform & Community Operations Specialist/Marketing VA/Junior-Senior Level (Remote).

Overview

20four7VA is seeking offshore independent contractors to deliver remote services to clients worldwide, with a primary focus on developed markets such as the United States, the United Kingdom, Canada, and Australia. A licensed mental health therapist and intimacy educator is seeking a Course Platform & Community Operations Specialist to support the launch and ongoing management of her online education platform. The primary responsibility of this role is building, organizing, and maintaining online courses within Circle.so using content provided by the client. This includes structuring courses, uploading videos, worksheets, and slide decks, testing the member experience, and ensuring all content is organized and functioning properly. This is not a content creation role. The client and her marketing team will provide the written content, videos, and branding. The VA will focus on implementing, organizing, and maintaining the course platform while helping the business scale over time. The position is expected to grow into additional marketing and operational responsibilities as the business expands. The objective of each engagement is to assist the client in improving business efficiency, enhancing service delivery, or supporting operational functions through high-quality, task-specific services rendered by a qualified contractor.

Scope of Services

Contractors will be required to provide services that align with the following client tasks:

Course Platform Management

Build and organize online courses within Circle.so.

Create course modules, lessons, and learning paths based on provided content.

Upload and format worksheets, PDFs, videos, and slide presentations.

Configure course access, navigation, and member permissions.

Maintain a clean, organized, and user-friendly learning experience.

Create professional slide decks and presentation materials from client-provided course content to support course development and reduce administrative workload for the client.

Quality Assurance

Proofread course pages for formatting consistency.

Test video playback, downloads, links, and member navigation.

Identify and resolve broken links or formatting issues.

Ensure all course content functions properly before launch.

Communicate any Circle.so limitations or recommended improvements.

Platform Support

Assist with basic Squarespace and ConvertKit integrations as needed.

Maintain hyperlinks between the website, course platform, and email system.

Support updates to existing courses and community resources.

Organize digital assets and maintain version control.

Future Growth Responsibilities

Support community management within Circle.so.

Assist with virtual event setup and behind-the-scenes operations.

Help moderate live community sessions and member interactions.

Support marketing and content implementation projects as the business grows.

Assist with additional administrative and marketing tasks as assigned.

Each engagement is based on a defined scope of work and is governed by an independent contractor agreement. Services must be performed professionally, with adherence to any timelines, guidelines, and deliverables agreed upon in writing.

Skills

The Contractor must demonstrate proficiency in the following, depending on the Client’s requirements:

Previous experience building or managing courses in Circle.so is required.
Experience with online course platforms such as Kajabi, Thinkific, Teachable, or Mighty Networks is a plus.
Experience uploading and organizing digital learning content.
Strong written and verbal English communication skills.
Experience embedding videos, PDFs, worksheets, and presentation files.
Experience creating professional presentation decks from client-provided educational materials.
Squarespace experience preferred.
ConvertKit (Kit) experience preferred.
Marketing or digital content operations experience preferred.
Strong attention to detail and quality assurance mindset.

Direct experience working within Circle.so

Strong organizational and project management skills

Exceptional attention to detail

Comfortable following established processes independently

Reliable communicator who proactively provides project updates

Able to manage multiple content assets simultaneously

Interested in growing with an expanding online education business

Marketing background preferred for future role expansion

APPLICATION SOFTWARE KNOWLEDGEABLE / REQUIRED

Circle.so

Squarespace (Preferred)

ConvertKit (Kit) (Preferred)

Google Drive

Canva (Preferred)

Microsoft PowerPoint

Google Slides

Microsoft Office

Google Workspace

Descript (Preferred)

Work Schedule

Contracted Hours per Week: 10 Hours
Scheduled Working Days: Monday through Friday (unless otherwise mutually agreed in writing)
Daily Working Time: TBD EST

Note: The Company will make reasonable efforts to align the Assigned VA’s schedule with the Client’s preferred hours as set forth above. However, availability may vary based on time zones, capacity, and the contracted hours set in this SOW. Any changes must be mutually agreed to in writing through a revised SOW.

Terms of Engagement

Contractors will operate under a Master Services Agreement and a Statement of Work
This is not an offer of employment; contractors are not employees of 20four7VA or any client
All compensation is processed through 20four7VA according to the terms of the engagement

Role Summary & Requirements

REQUIRED SERVICE: Marketing VA
REQUESTED EXPERIENCE TIER LEVEL: Junior, Senior Level
Contracted Hours per Week: 10 hours/week (Hours may increase based on performance)
Daily Working Time: TBD EST
Scheduled Working Days: Monday-Friday
REPORTING TO/POC: To Be Determined
Number of VAs: 1
GENDER PREFERENCE: None
LANGUAGES SPOKEN/PREFERENCE: English
ACCENT PREFERENCE: Level A-B (Excellent Written & Verbal English Required)
REGION PREFERENCES: Any

What we offer

Competitive rates
Weekly payments
Various open roles are available
Free training and upskilling
Constant support and guidance
A vibrant community always ready to support you
And more!