Staff Product Manager (Build Experience - Platform)

About the role

About Workato

Workato delivers enterprise infrastructure for the agentic era, redefining iPaaS and helping enterprises unify data, applications, processes, and AI into a single, governed platform. A leader in Enterprise MCP and trusted by 50% of the Fortune 500, Workato’s cloud-native architecture connects every application, data source, and process to power real-time orchestration at scale. With enterprise-grade security and continuous innovation at its core, Workato provides the trusted foundation for organizations to automate with confidence and operationalize AI across the business. To learn more, visit www.workato.com

Why join us?

Ultimately, Workato believes in fostering a flexible, trust-oriented culture that empowers everyone to take full ownership of their roles . We are driven by innovation and looking for team players who want to actively build our company.

But, we also believe in balancing productivity with self-care . That’s why we offer all of our employees a vibrant and dynamic work environment along with a multitude of benefits they can enjoy inside and outside of their work lives.

If this sounds right up your alley, please submit an application. We look forward to getting to know you!

Also, feel free to check out why:

Business Insider named us an “enterprise startup to bet your career on”

Forbes’ Cloud 100 recognized us as one of the top 100 private cloud companies in the world

Deloitte Tech Fast 500 ranked us as the 17th fastest growing tech company in the Bay Area, and 96th in North America

Quartz ranked us the #1 best company for remote workers

Responsibilities

As Staff Product Manager for Builder Experience , you will define and execute the strategy to deliver world-class authoring experiences that empower both technical and business users to create sophisticated automations efficiently. Your goal is to build intuitive, powerful, and intelligent builder tools that set the standard for low-code/no-code platforms while supporting advanced patterns for complex enterprise use cases.

Enable Advanced Integration Patterns

Support complex enterprise patterns including scatter-gather and asynchronous processing

Build capabilities for multiple trigger configurations and conditional routing

Deepen debugging capabilities such as mid-job reruns and viewing logs in loops

Ensure the platform can handle sophisticated error handling and compensation patterns

Drive innovation in how users visualize and manage complex workflow orchestrations

Leadership in Builder Experience Innovation

Develop and execute the product strategy for comprehensive authoring experiences across the entire automation lifecycle

Define and prioritize the roadmap for next-generation builder capabilities including AI-powered copilot features, advanced debugging tools, and intelligent assistance

Champion user-centric design principles to ensure the builder experience delights users at every skill level

Drive adoption of advanced integration patterns including multiple triggers, scatter-gather, and promise-based architectures

Drive AI-Powered Development Assistance

Integrate AI copilot capabilities to accelerate automation development through intelligent code suggestions and pattern recognition

Build smart error detection and resolution features that guide users to successful implementations

Leverage machine learning to provide contextual help and recommendations based on user behavior and common patterns

Partner with AI research teams to infuse intelligence throughout the authoring experience

Build Comprehensive Development Tools

Own the macro-view experience for managing multiple assets working together, ensuring seamless collaboration and reusability

Deliver micro-view capabilities for deep debugging of individual steps, loops, and data transformations

Implement robust design-time testing capabilities that reduce errors before deployment

Create sophisticated undo/redo mechanisms, draft management, and autosave features that protect user work

Lead Cross-Functional Execution

Collaborate closely with engineering, UX, and architecture teams to deliver seamless builder experiences

Partner with Platform Experience PM to ensure consistency across the platform

Work with customer success and support teams to understand pain points and iterate on solutions

Act as the voice of the builder, advocating for developer and business user needs across the organization

Requirements

Leadership & Product Management

8+ years of product management experience in SaaS or B2B environments, with focus on developer tools or low-code/no-code platforms

Proven success in shipping complex authoring experiences that balance simplicity with power

Strong track record of improving developer productivity metrics and user satisfaction scores

Experience leading cross-functional initiatives that require deep technical understanding and user empathy

Builder & Developer Tools Expertise

Deep expertise in IDE design, code editors, visual programming interfaces, and debugging tools

Strong understanding of both low-code/no-code paradigms and traditional development workflows

Experience with modern development practices including version control, CI/CD, and collaborative development

Hands-on experience with automation platforms, iPaaS solutions (Zapier, Make, Mulesoft, Boomi), or workflow builders

Familiarity with AI-assisted development tools and copilot technologies

Technical Foundation

Strong technical background with ability to understand complex integration patterns and distributed systems

Experience with API design, data transformation, and enterprise integration patterns

Understanding of performance optimization, scalability challenges, and enterprise-grade requirements

Ability to work closely with engineering teams on technical architecture decisions

AI & Intelligent Automation

Experience integrating AI/ML capabilities into development tools to enhance productivity

Understanding of natural language processing for intent recognition and code generation

Familiarity with predictive analytics for error prevention and performance optimization

Vision for how AI can transform the development experience without sacrificing control

Customer-Centric Execution

Ability to deeply understand the needs of diverse user personas from citizen developers to enterprise architects

Proven ability to translate complex technical concepts into intuitive user experiences

Track record of using data, user research, and feedback to drive product decisions

Experience balancing the needs of technical and non-technical users in a single platform

Analytical & Data-Driven Decision Making

Strong ability to define and track metrics that matter for developer productivity and satisfaction

Experience with A/B testing, feature experimentation, and iterative improvement

Ability to analyze usage patterns to identify opportunities for simplification and automation

Data-driven approach to prioritization and roadmap planning

Educational Background

Bachelor's Degree in Computer Science, Engineering, Human-Computer Interaction, or a related field

An advanced degree is a plus but not required

Job Req #2285