Director, Customer AI Automation
United Airlines — Global passenger airline
About the role
Become part of our team as a Director, Customer AI Automation, leading United's Retail AI capabilities to transform customer experience across all channels. Oversee strategy, delivery, and operational metrics for voice and chat automation. Ideal for experienced leaders in technology and customer experience systems with a strong background in AI and voice automation.
What the index says about this role
- First seen by JobLarper — Aug 5, 2026, 3 days ago. Still inside the window where applications get read by a human rather than a pile.
- United Airlines is hiring actively — 63 open roles indexed.
Derived from the 27,000 roles JobLarper indexes daily from official company boards — not from the job description above.
⚡ JobLarper watched this role appear on United Airlines's official board on Aug 4, 2026. Sign up free to get alerted minutes after roles like this go live, and tailor your real résumé to the exact description — nothing invented.
More open roles at United Airlines
- Manager - EngineeringChicago, Illinois, United States · Manager
- Manager - Crew Security Compliance (Hybrid)Chicago, Illinois, United States · Manager
- Quality Engineering ManagerChicago, Illinois, United States · Manager
- Senior .NET Developer - Information TechnologyChicago, Illinois, United States · Senior+
- Sr Manager – IT App Dev, Operations & ReliabilityChicago, Illinois, United States · Manager
- Senior Line EngineerHouston, Texas, United States · Senior+
- Line EngineerHouston, Texas, United States · Mid
- Line EngineerLos Angeles, California, United States · Mid