Microsoft AI & Power Platform Enablement Specialist

About the role

TeamViewer provides a leading Digital Workplace platform that connects people with technology—enabling, improving and automating digital processes to make work work better. Our software solutions harness the power of AI and shape the future of digitalization.
We believe that our diverse teams and strong company culture are key to the success of our products and technologies, that hundreds of millions of users around the world and around 645,000 customers across all industries rely on. With more than 1,900 employees worldwide, we celebrate the unique perspectives and talents that each individual brings to the table and foster a dynamic work environment where new ideas thrive. Are you ready to join our team and make an impact?

Responsibilities
We are looking for a highly motivated Microsoft AI & Power Platform Enablement Specialist to drive the governance, operations, support, and adoption of Microsoft's AI ecosystem and the Power Platform across our organization. In this role, you will act as the bridge between business and technology, helping teams leverage AI and low-code solutions securely, effectively, and responsibly. You will serve as a trusted advisor to business stakeholders, AI Advocates, citizen developers, and IT teams while ensuring governance, compliance, and operational excellence across our Microsoft AI and Power Platform landscape.
Drive the governance, operational management, and adoption of Microsoft 365 Copilot, Copilot Studio, Agent Builder, Copilot Chat, Power Apps, Power Automate, and related Microsoft AI technologies

Partner with business stakeholders to identify, evaluate, and implement AI and automation use cases that deliver measurable business value

Support and advise business teams and the AI Advocate community on the effective use of Microsoft's AI ecosystem

Deliver expert consultation on Microsoft AI capabilities, helping users translate business challenges into practical AI-powered solutions

Provide operational support for Microsoft 365 Copilot and related AI services, including incident management, service requests, troubleshooting, and user enablement

Develop and maintain best practices, governance frameworks, operational procedures, and support documentation for AI and Power Platform solutions

Define and enforce governance standards, security controls, Responsible AI principles, and Data Loss Prevention (DLP) policies

Manage and continuously improve the Power Platform and automate reporting of key governance KPIs

Administer and support Power Platform environments, Dataverse, connectors, and platform configurations

Monitor platform health, service performance, usage, adoption, and compliance metrics, driving continuous improvement initiatives

Define and support Application Lifecycle Management (ALM), release management, and solution lifecycle processes

Develop and deliver training, workshops, and adoption programs to empower users and citizen developers

Collaborate closely with IT Security, Legal, IT Infrastructure, and Business teams to ensure secure and compliant AI adoption

Act as an ambassador for innovation while balancing governance, risk management, and operational excellence

Requirements
Bachelor's degree in information technology, Business Informatics, Computer Science, or a comparable qualification

Several years of experience working with Microsoft Power Platform and Microsoft 365 technologies

Strong hands-on experience with Microsoft 365 Copilot, Copilot Studio, Agent Builder, Copilot Chat, and other Microsoft AI solutions

Experience supporting and administering enterprise-wide Microsoft platforms and services

Deep understanding of Power Platform governance, administration, environment management

Knowledge of AI governance, Responsible AI, security, compliance, data protection, and DLP controls

Experience implementing and supporting Power Apps, Power Automate, Dataverse, and low-code solutions

Familiarity with Application Lifecycle Management (ALM), release management, and operational support processes

Experience consulting and collaborating with business stakeholders to identify and implement technology solutions

Excellent communication, presentation, stakeholder management, and facilitation skills

Strong analytical thinking, troubleshooting, and problem-solving capabilities

Ability to work independently while collaborating effectively within cross-functional and global business teams

Experience driving user adoption, change management, and enablement initiatives is considered an advantage

What we offer
Onsite Onboarding in our HQ office for an optimal start

Great compensation and benefits packages including company achievement bonus or sales bonus and regular salary reviews

Premiums for the private pension plan ( BAV ) up to the maximum amount are topped up by TeamViewer

Public transport friendly offices

Option to lease an e-bike (Germany only)

Special terms for local gyms

Access to Corporate Benefits platform with many discounts

Regular Team events and company-wide celebrations

Open door policy , no dress code rules, frequent all Hands and Leadership Lunches

Hybrid and Flexible work time

Work From Abroad Program allowing up to 40 days of work outside your contracting country

We celebrate diversity as one of core values, join and drive one of the c-a-r-e initiatives together with us!

TeamViewer is an equal opportunities employer and is committed to building an inclusive culture where everyone feels welcome and supported. We C-A-R-E and understand that our diverse, values-driven culture makes us stronger. As we continue to grow as a company, we also focus on enabling our employees to grow both personally and professionally. We are proud to have an open and embracing workplace environment that will empower you to be your best no matter your gender, civil or family status, sexual orientation, religion, age, disability, education level, or race.
If you require any accommodations or adjustments during the application or hiring process, including interview or onboarding support, please reach out to your Talent Acquisition Partner, who will be happy to support you.