Integration / Solutions Engineer

About the role

ABOUT US

We’re building the world’s leading cross-border fintech for emerging markets - empowering families, fueling local economies, and changing how millions access financial services.

Since our launch in 2019, we have transformed how money moves across borders with our operations spanning 6 out of 7 continents and covering both the busiest and most underserved (remittance) corridors. We tapped into a massive shift - from banks to phones - bringing digital finance to places where traditional systems never reached. The next stage of growth will fuel a network of services and products especially designed to make money more accessible to diaspora communities including local cards, and additional savings and payments features.

We’re growing fast, backed by world-class investors, and scaling a product that blends real world impact with cutting edge fintech innovation.

Here’s a little more:

- Founded by Harvard grads and 3-time founders who previously built Segovia (acquired) and GiveDirectly (>$300M revenue, fastest-growing NGO in the world)

- Backed by top investors including Spark Capital, Canaan, Reid Hoffman, Breyer Capital, Unbound, Wamda, and more

- Built by global top performers from Bain, Google, McKinsey, Uber, Checkout, Bolt, and beyond - we move fast, stay humble, and care deeply about our mission

- Truly global team - 250+ people, 50+ nationalities, 50+ languages

- Guided by our values - ownership, impact, humility, and heart - in deed, not just word

The Role

We are looking for an Integration / Solutions Engineer to join our growing engineering team, and build out our backend third party integration systems as we scale. For us, this isn’t just about technical performance, but also supporting the internal human processes that will always power much of our product. You will work closely with Product, Engineering, Operations, Customer Support, Growth and other functions to test, analyze, document and plan integrations with partners across the world.

We develop integrations with Banks, Mobile Wallet providers and many other partners. Your role is to work closely with those partners in testing & analyzing their APIs, using tools like Postman or writing simple scripts. While some technical expertise is required, the main skills for success in this job are organizational & time-management skills and most importantly, proactive communication.

We’re an encouraging environment that values both teamwork and autonomy! You will have plenty of opportunities to grow and improve your skills, in whatever career path you choose.

Responsibilities

- Test 3rd party APIs using Postman or similar tool

- Analyze 3rd party API documentation

- Identify inconsistencies, problems or ambiguities in the API behavior

- Communicate with partners to troubleshoot issues

- Communicate technical updates to internal stakeholders in a timely fashion

- Monitor existing API integrations for problems - analyze logs, build dashboards, check queues, etc.

- Help with planning & prioritizing

Requirements

- Based in Pakistan

- 5+ years working experience in professional environment

- Strong communication skills

- Strong ability to manage conflicting priorities, setting expectations with stakeholders and be a driving force

- Experience with Postman

- Experience with testing or using REST & SOAP APIs

- Strong understanding of JSON & XML

- Excellent verbal and written English

- Excellent time management skills and desire to work across time zones (big part of tech team is in USA)

Nice to haves

- Experience with Python or any other scripting language

- Experience with Datadog / Seq / Scalyr or other log analysis tool

TAPTAP VALUES  https://www.taptapsend.com/our-values

Impact first

Team next

Accept reality

Propose solutions

Win with grit

Be proactively candid, with yourself and others

Love the particular

Own it

Create positive energy

Maybe, even have fun

Taptap Send is an equal opportunity employer dedicated to building an inclusive and diverse workforce. All employment decisions are decided on the basis of qualifications, experience and business need. We strongly encourage applications who are members of underrepresented communities to apply.

If you require reasonable adjustments to be made during the recruitment process, please do not hesitate to let us know. Any information you provide us in this respect will only be used to accommodate your requirements.

Note: we recognize imposter syndrome is real - any candidate that does not perfectly fit every characteristic of this role is still strongly encouraged to apply.