AI Operations Lead

About the role

ABOUT SQUINT

Our mission is to accelerate human potential.

Squint is the Industrial AI company that turns operating knowledge into action. Our technology serves Fortune 500 leaders across manufacturing, field services, and utilities. Companies such as PepsiCo, Continental Tire, and Tenneco use Squint to capture and activate their essential tribal knowledge, standards docs, and OT data into procedures, orchestrated work, and context for AI agents to act on.

Some things to know about us:

- We are obsessed with our customers, and they’ll tell you so themselves https://www.youtube.com/watch?v=eQlDL4VLtXo.

- We raised a $40M Series B https://www.linkedin.com/feed/update/urn:li:activity:7361027928932958209/ in 2025, backed by elite investors including Sequoia Capital, Menlo Ventures, TCV and The Westly Group.

- Fast Company named us to their Most Innovative Companies list in 2025 https://www.squint.ai/blog/squint-fast-company-world-most-innovative-companies-2025 and 2026 https://www.linkedin.com/posts/devinbhushan_squint-was-just-named-to-fast-companys-most-share-7442430179882446849-ef2i/.

- We were named to Built In’s Best Startups to Work for in SF https://www.linkedin.com/posts/devinbhushan_really-thrilled-that-our-team-was-named-to-activity-7415452189810167808-1Akj?utm_source=share&utm_medium=member_desktop&rcm=ACoAAB8vOBIBM6Y1CF9I6eZD7s9xE_9XEUQZXdY list.

- Read more about us in Upstarts Media https://www.upstartsmedia.com/p/squint-industrial-ai-beats-anthropics-openai, Fortune https://fortune.com/2025/08/12/exclusive-squint-raises-40-million-at-265-million-valuation-to-modernize-manufacturing-for-companies-like-pepsi-and-michelin/, Forbes https://www.forbes.com/sites/zoyahasan/2025/08/15/ai-startup-squint-raises-40-million-to-keep-pepsico-and-fords-machines-running/, and more https://www.squint.ai/blog.

ABOUT THE ROLE

We're hiring for AI Ops, a new role on our Strategy team focused on operationalizing AI inside Squint itself.

Squint builds an AI-native platform for our customers — this role makes sure we're using AI just as effectively to run our own company. You'll build and ship internal AI agents and workflows, own how we evaluate whether they're actually working, and partner across the company to find where AI can replace busywork with real leverage.

WHAT YOU’LL DO

Build real things: You'll design, build, and ship AI agents and automations that make internal teams (Support, Ops, GTM, and beyond) faster and more effective.

Own quality, not just adoption: You'll build the evaluation frameworks and monitoring that tell us whether an AI workflow is actually working — not just whether it's live.

Find the leverage: You'll partner cross-functionally to identify which workflows are worth automating, and which should stay human, and make that call based on evidence.

Drive adoption: Shipping a good agent is half the job — you'll also make sure teams actually adopt and trust it.

ABOUT YOU

- You've actually built and shipped AI tools or agents — this isn't a roadmap-ownership role.

- You're fluent with modern AI coding and agent tooling (Cursor, Claude Code, or similar).

- You can talk to both a technical engineer and a non-technical operator about the same problem.

- You care as much about whether something works as whether it shipped.

WHAT YOU’LL BRING

- 2-5+ years of experience in business operations, strategy, technical program management, or applied AI, with hands-on building experience.

- Demonstrated experience shipping AI-powered tools, prototypes, or automations (a portfolio or examples are a strong plus).

- Comfort with light coding or low-code/agent tooling.

- Strong written and verbal communication skills for cross-functional influence.

BENEFITS

Based out of our office in San Francisco, we love the energy of in-person collaboration.

- Competitive Salary and Equity

- Comprehensive Medical, Vision, and Dental care

- Flexible PTO Policy

- Lunch and Dinner Service

- Wellness Benefit

- Maven Family Planning Benefits

- Partnership with Care.com http://Care.com

- Mental Health Services

- 401(k) Retirement Plan

- Pre-Tax Commuter Benefit for Parking & Public Transit

- Company-wide Retreats

- Subsidized Uber to and from the office

A FINAL NOTE

We are committed to creating a diverse and inclusive workplace. Squint is an equal opportunity employer, welcoming applicants from all backgrounds without regard to race, gender, age, or any other protected characteristic. We encourage you to apply even if you're not quite sure you fit all the requirements for the role!

Ready to redefine the future? Join us at Squint and be a part of something revolutionary.