Support Engineer, Macro Technology

About the role

JOB TITLE

Support Engineer, Macro Technology

A Career with point72’s Technology Team

As Point72 reimagines the future of investing, our Technology group continuously enhances the firm’s IT infrastructure, positioning us at the forefront of a rapidly evolving technology landscape. We are a team of experts experimenting with open-source and AI solutions, embracing enterprise agile methodologies, and driving innovation. We encourage professional development to ensure you bring fresh ideas to our products while satisfying your intellectual curiosity.

What You’ll Do

Support the Macro trading platform and post-trade workflows at Point72.

Monitor system stability and performance, troubleshoot system or data issues, and ensure smooth operation of Macro trading applications.

Manage user onboarding, offboarding, and system changes, responding promptly to user inquiries and ensuring seamless access to Macro Position systems.

Configure account rollups and instrument setups to produce accurate analytics and support Macro trading workflows.

Innovate and improve system processes and tools to automate repetitive tasks, enhance efficiency, and streamline workflows.

Collaborate closely with developers and other stakeholders to resolve issues, prevent future problems, and continuously improve the system.

Coordinate with other technology and business teams on production issues and high-impact changes, ensuring alignment across teams.

Proactively communicate potential problems, address issues promptly, engage relevant parties, and conduct thorough root cause analyses.

Develop a quantitative understanding of reference data, market data, model data, PnL calculations, risk exposures, portfolio analytics, and other key components of the Macro trading systems.

This role is critical to ensuring the successful implementation and ongoing support of the Orchestrade and Murex applications and the broader Macro technology ecosystem.

What’s Required

Training in Computer Science, Mathematics, Physics, or a related technical field

Strong team player with excellent written and verbal communication skills with peers and clients

Demonstrated interest and passion for understanding financial markets and instruments

Prior experience supporting Macro trading business

Prior experience with Orchestrade, Murex, or similar systems

Proficient SQL query skills

Proficient coding or scripting skills (C#, Python, JavaScript, PowerShell, Batch, etc.)

Proficient knowledge of Windows, .NET, and SQL Server

Strong troubleshooting, coordination, and problem-solving skills

Detail-oriented data analytical skills

Highly responsible, self-motivated, and capable of multitasking

Commitment to the highest ethical standards

We take care of our people

We invest in our people, their careers, their health, and their well-being. When you work here, we provide:

Health care benefits

Maternity, Adoption & related leave policies

Generous paternity and family care leave policies

Employee Assistance Program & Mental wellness programs

Transportation support

Tuition assistance

About point72

Point72 is a leading global alternative investment firm led by Steven A. Cohen. Building on more than 30 years of investing experience, Point72 seeks to deliver superior returns for its investors through fundamental and systematic investing strategies across asset classes and geographies. We aim to attract and retain the industry’s brightest talent by cultivating an investor-led culture and committing to our people’s long-term growth. For more information, visit https://point72.com .