Flow Cytometry Systems Engineer

About the role

ABOUT US

Nomic was founded to make biology easier to measure—and to enable scientists to extend lives by making proteomics accessible, scalable, and routine. Our story began at McGill University, where our co-founders and early team developed breakthrough technology that would change the way proteins are measured.

Today, Nomic is powered by our proprietary nELISA® platform—an end-to-end technology that delivers high-throughput, quantitative, and affordable protein data at unprecedented scale. With the launch of Omni 1000, we are making the $50 proteome a reality, breaking down barriers that have limited the field for decades. For the first time, large-scale, quantitative proteomics is accessible to any scientist, supporting everything from drug discovery and translational research to AI-enabled therapeutic development.

Since our launch, we’ve partnered with leaders in pharma, biotech, and academia—including GlaxoSmithKline and the Broad Institute—and have profiled more than 500,000 samples across diverse applications. Our growth is fueled by over $60 million in investment from top-tier backers, including our recent $42 million Series B. Nomic is headquartered in Montreal, Canada with a satellite research lab in Boston, Massachusetts.

We’re building a team of world-changers—scientists, engineers, and problem-solvers who believe that accessible proteomics can help shape the future of medicine. Flow cytometry is a core part of how our platform operates, and as we scale our internal operations and customer deployments, we need deeper in-house expertise in cytometer performance, maintenance, troubleshooting, and integration. If you want your work to have real impact, we’d love to meet you.

ABOUT THE ROLE

As our Flow Cytometry Systems Engineer, you will be Nomic’s internal subject-matter expert for the commercial flow cytometers used across our operations, development, and customer deployment workflows.

This role is similar to an internal Field Applications Scientist / Field Applications Engineer for flow cytometry. You will support our internal teams in the use, maintenance, troubleshooting, and improvement of cytometers for nELISA readout, while also helping our customers to successfully run Nomic kits on-site using their own instruments.

You will sit at the intersection of operations, R&D, engineering, product, customer deployment, and technical support. Your work will help ensure that our cytometry workflows are robust, reproducible, well-documented, and scalable across both internal and customer environments.

WHAT YOU’LL BE DOING

CYTOMETRY WORKFLOW IMPROVEMENT

- Evaluate cytometer-related sources of variability and help implement improvements to reduce failure modes in internal and customer workflows.

- Work with internal teams and external vendors to resolve recurring instrument or workflow issues.

- Help establish platform-level knowledge around cytometer fluidics, optics, lasers, detectors, compensation, gating, controls, bead-based assays, and QC metrics.

- Contribute to continuous improvement projects that make Nomic’s cytometry workflows more robust, transferable, and easier to operate.

- Support the selection, qualification, and operationalization of cytometry platforms and accessories as Nomic scales.

FLOW CYTOMETRY APPLICATIONS & INSTRUMENT TROUBLESHOOTING, MAINTENANCE AND SUPPORT

- Serve as Nomic’s internal expert for commercial flow cytometers used in internal operations, assay development, QC, and deployment workflows.

- Support cytometer setup, daily operation, calibration, QC, maintenance, troubleshooting, and performance monitoring.

- Be responsible for maintenance and repair across our growing fleet of cytometers, including replacing parts, servicing fluidics, aligning optics, and performing deeper hardware work to improve platform performance and robustness.

- Help internal teams understand how cytometer performance affects assay quality, data quality, reproducibility, and operational reliability.

- Diagnose issues across instruments, reagents, samples, acquisition settings, cytometry templates, controls, user technique, and downstream data quality.

- Develop and maintain best practices for cytometer use, including SOPs, training materials, maintenance schedules, QC checklists, troubleshooting guides, and vendor escalation playbooks.

- Work with operations and development teams to improve cytometer uptime, assay robustness, workflow consistency, and operator training.

CUSTOMER DEPLOYMENT SUPPORT

- Support deployment customers running Nomic kits on-site with their own commercial cytometers.

- Help assess customer cytometer readiness, including instrument configuration, maintenance status, QC procedures, acquisition settings, and workflow compatibility.

- Support customer onboarding, training, protocol transfer, cytometer setup, and troubleshooting for successful kit execution.

- Provide remote and, when needed, on-site technical support during the lifetime of customer deployments.

- Partner with our customer-facing commercial, product, customer support, and R&D teams to translate field learnings into improved documentation, training, protocols, and product requirements.

- Build scalable support processes that allow Nomic kits to run reliably across different customer cytometer environments.

- Frequently travel (>50%) to support Nomic’s internal sites (Montreal, Boston), and visit customer sites as needed.

WHAT WE’RE LOOKING FOR

- Bachelor’s degree or higher in Bioengineering, Mechanical Engineering, Biomedical Engineering, Biotechnology, or a related Engineering discipline.

- 4+ years of industry experience after university in a technical applications, field applications, field service, field deployment, or life science instrumentation role.

- Recent hands-on experience supporting flow cytometers, ideally in a customer-facing or field-facing role.

- Strong fundamental understanding of flow cytometry, including instrument setup, fluidics, optics, lasers, detectors, calibration, QC, controls, compensation, gating, data acquisition, troubleshooting, and assay variability.

- Experience working with commercial flow cytometry platforms from companies such as Bio-Rad, Cytek, BD, Beckman Coulter, Sony Biotechnology, Thermo Fisher, or similar life science instrumentation companies.

- Comfortable supporting both technical users and non-expert operators through training, documentation, and hands-on troubleshooting.

- Experience supporting customer installations, assay transfers, product deployments, instrument qualification, or on-site technical implementations.

- Experience working in a fast-paced startup or scaling technical operations environment.

- Strong written and verbal communication skills, with the ability to create clear SOPs, technical guides, training materials, and support documentation.

- Ability to work cross-functionally with Operations, R&D, Product, Quality, Commercial, and customer-facing teams.

JOIN US IF YOU

- Want to work at the cutting edge of biotechnology, where high-dimensional flow cytometry underpins the core of a rapidly scaling proteomics platform.

- Enjoy being the person teams go to when an instrument, workflow, or assay is not behaving as expected.

- Like working hands-on with complex scientific instruments while also building the documentation, training, and systems that make the teams that interface with it stronger.

- Are energized by supporting both internal users and external customers.

- Communicate clearly, troubleshoot systematically, and enjoy translating technical complexity into practical guidance.

- Want to help build the cytometry expertise, support model, and operational rigor needed to scale Nomic’s platform.

À PROPOS DE NOUS

Nomic a été fondée pour rendre la biologie plus facile à mesurer — et pour permettre aux scientifiques de prolonger la vie en rendant la protéomique accessible, évolutive et courante. Notre histoire a commencé à l’Université McGill, où nos cofondateurs et notre première équipe ont mis au point une technologie révolutionnaire qui allait changer la façon dont les protéines sont mesurées.

Aujourd’hui, Nomic est propulsée par notre plateforme propriétaire nELISA® — une technologie de bout en bout qui fournit des données protéiques quantitatives, abordables et à haut débit à une échelle sans précédent. Avec le lancement d’Omni 1000, nous faisons du protéome à 50 $ une réalité, en faisant tomber les barrières qui ont limité le domaine pendant des décennies. Pour la première fois, la protéomique quantitative à grande échelle est accessible à tout scientifique, soutenant des activités allant de la découverte de médicaments et de la recherche translationnelle au développement thérapeutique assisté par l’IA.

Depuis notre lancement, nous avons établi des partenariats avec des leaders des secteurs pharmaceutique, biotechnologique et universitaire — notamment GlaxoSmithKline et le Broad Institute — et avons profilé plus de 500 000 échantillons dans diverses applications. Notre croissance est alimentée par plus de 60 millions de dollars d’investissements provenant d’investisseurs de premier plan, dont notre récente série B de 42 millions de dollars. Nomic a son siège social à Montréal, Canada, et un laboratoire de recherche satellite à Boston, Massachusetts.

Nous bâtissons une équipe de personnes qui changent le monde — scientifiques, ingénieurs et spécialistes de la résolution de problèmes qui croient que la protéomique accessible peut contribuer à façonner l’avenir de la médecine. La cytométrie en flux est un élément central du fonctionnement de notre plateforme, et, à mesure que nous développons nos opérations internes et nos déploiements chez les clients, nous avons besoin d’une expertise interne plus approfondie en matière de performance, de maintenance, de dépannage et d’intégration des cytomètres. Si vous voulez que votre travail ait un impact réel, nous serions ravis de vous rencontrer.

À PROPOS DU POSTE

En tant que notre Ingénieur systèmes en cytométrie en flux, vous serez l’expert interne de Nomic en la matière pour les cytomètres en flux commerciaux utilisés dans nos flux de travail liés aux opérations, au développement et aux déploiements clients.

Ce rôle s’apparente à celui d’un scientifique d’applications terrain / ingénieur d’applications terrain interne en cytométrie en flux. Vous soutiendrez nos équipes internes dans l’utilisation, la maintenance, le dépannage et l’amélioration des cytomètres pour la lecture nELISA, tout en aidant également nos clients à exécuter avec succès les kits Nomic sur site au moyen de leurs propres instruments.

Vous serez au carrefour des opérations, de la R-D, de l’ingénierie, du produit, du déploiement client et du soutien technique. Votre travail contribuera à garantir que nos flux de travail de cytométrie sont robustes, reproductibles, bien documentés et évolutifs dans les environnements internes comme chez les clients.

CE QUE VOUS FEREZ

APPLICATIONS DE CYTOMÉTRIE EN FLUX, SOUTIEN ET MAINTENANCE DES INSTRUMENTS

- Agir comme expert interne de Nomic pour les cytomètres en flux commerciaux utilisés dans les opérations internes, le développement d’essais, le CQ et les flux de travail de déploiement.

- Soutenir la configuration des cytomètres, leur fonctionnement quotidien, leur étalonnage, le CQ, leur maintenance, le dépannage et le suivi de la performance.

- Être responsable de la maintenance et de la réparation de notre parc croissant de cytomètres, y compris le remplacement de pièces, l’entretien de la fluidique, l’alignement de l’optique et l’exécution de travaux matériels plus approfondis afin d’améliorer la performance et la robustesse de la plateforme.

- Aider les équipes internes à comprendre comment la performance des cytomètres influe sur la qualité des essais, la qualité des données, la reproductibilité et la fiabilité opérationnelle.

- Diagnostiquer le…