Forward Deployed Engineer

About the role

About Lumafield:

Lumafield was founded in 2019 to upgrade manufacturing.

We are engineers with deep experience across the product development cycle, from initial ideas to shipping hardware, across industries and specializations, who became frustrated by the cost and complexity of modern manufacturing. So we decided to upgrade it.

Engineers make million-dollar decisions every day, and they need tools that give them the greatest possible insight into their products. By offering unprecedented visibility into products, as well as AI-driven tools that highlight problems and generate quantitative data, Lumafield promises to revolutionize the way complex products are created, manufactured, and used across industries. We started with industrial CT scanning, which for us was the most valuable but underutilized tool in the manufacturing toolbox, enabling us to rapidly inspect essential components non-destructively.

We rebuilt the whole system, from X-ray capture, to computer vision analysis, to web-based collaboration, to the entire business model, making the most advanced manufacturing tech more accessible to every industry. Our company, like our platform, is designed for upgrades. We’re building for greater intelligence, autonomy, and speed. For deeper vision, operational excellence, and powerful insights. And then we'll upgrade it all again.

Lumafield is headquartered in Cambridge, MA, and has an office in San Francisco, CA.

About the role: 
 
Lumafield is looking for a Forward Deployed Engineer (FDE) to work directly with customer engineering and manufacturing teams as part of the Applications Engineering team. FDEs deploy to customer sites for engagements that can range from one to ten, or potentially more, weeks, executing the technical scope of work on the customer's floor and serving as the on-site face of Lumafield. Our travel policy supports standardized trips home during longer engagements.
 
This role becomes an expert in all aspects of the Lumafield platform — all hardware product lines, Voyager and related custom software— and applies that expertise hands-on at the customer site. FDEs may run scans, perform Voyager analysis, support ML model implementation, and drive customer training and adoption. Engagements are defined in a Statement of Work (SOW), managed with Project Managers, and supported by the broader Applications Engineering team in addition to Lumafield's product and engineering organizations. Day-to-day execution at the customer site is owned by the FDE.
 
Because FDEs are often the only Lumafield representative on the ground for weeks at a time, excellent customer-facing communication and the ability to operate autonomously are core requirements of the role.