Senior System Engineer (IT Support)

About the role

About Match Group
Match Group is a leading global technology company focused on connecting people through a portfolio of iconic products, including Tinder, Pairs, and other brands used by millions of people around the world. We operate at a global scale, combining product innovation, reliable infrastructure, privacy, security, and operational excellence to support our employees and customers across regions.
As our business continues to evolve across APAC, we are looking for a senior, hands-on Senior System Engineer based in Tokyo to provide high-quality IT support for our Japan office and remote employees across the APAC region.
 
About the Role
As a Senior System Engineer, you will be a key member of the IT team responsible for delivering exceptional workplace technology support, managing corporate IT systems, and continuously improving IT operations across APAC.
This is a senior individual contributor role. You will own local IT support for the Tokyo office while also supporting remote employees across the APAC region. The ideal candidate is not simply a helpdesk operator, but a proactive IT professional who can identify operational gaps, improve processes, automate repetitive work, and partner effectively with global IT, Security, and business teams.
You will support a mixed Mac and Windows environment, administer core workplace tools, manage device and SaaS lifecycles, support employee onboarding and offboarding, and contribute to security and audit readiness. This role is approximately 70% IT operations and support, and 30% project work and process improvement.