Senior Software Engineer, Backend

About the role

Grow Therapy is on a mission to serve as the trusted partner for therapists growing their practice, and patients accessing high-quality care. Powered by technology, we are a three-sided marketplace that empowers providers, augments insurance payors, and serves patients. Following the mass increase in depression and anxiety, the need for accessibility is more important than ever. To make our vision for mental healthcare a reality, we’re building a team of entrepreneurs and mission-driven go-getters. Since launching in February 2021, we’ve empowered more than ten thousand therapists and hundreds of thousands of clients across the country and insurance landscape. We’ve raised more than $328Mm in funding, including our Series D, at a $3B valuation from Sequoia Capital, Transformation Capital, TCV, SignalFire, Menlo Ventures, Goldman Sachs Alternatives, and others.

THE OPPORTUNITY

We're hiring a Software Engineer to help build and evolve the backend systems that power Grow Therapy's platform. In this role, you'll design, implement, and ship server-side features and services that directly impact how clients and providers connect, communicate, and access care.

You'll join a collaborative, product-focused engineering organization where technical work is closely tied to reliability, scalability, and real-world outcomes. This role is ideal for an engineer who takes pride in writing clean, well-tested code, thinks carefully about system design and data integrity, and is energized by the opportunity to grow alongside a fast-moving team.

WHY THIS ROLE MATTERS

Access to mental healthcare in America is still deeply fragmented and Grow Therapy is building the platform to fix that. We connect clients, providers, and health plans in a single integrated system, and the software our engineers ship directly shapes whether people can find and afford the care they need.

We're growing fast - nearly 22,000 clinicians, over 1.4 million clients, and on track to surpass 10 million sessions in 2026 and we see ourselves as a generational company with a long way still to go. Engineers who join now have a real opportunity to build systems that matter at meaningful scale.

WHAT YOU'LL BE DOING

- Own backend services and APIs end to end — from technical design through implementation, deployment, and ongoing reliability

- Drive architectural decisions within your team, bringing structure and clarity to complex, ambiguous problem spaces

- Lead improvements to core platform systems, including data pipelines, service reliability, and business logic

- Design and enable safe, repeatable experimentation through robust A/B testing and analysis workflows

- Diagnose and resolve data quality, performance, and correctness issues across systems

- Write clean, well-tested, maintainable production code and set a high bar through code reviews and technical mentorship

- Partner closely with Product, Design, and Data to translate goals into technical designs and execution plans

- Shape the technical direction of your team and contribute meaningfully to cross-team architectural discussions

YOU'LL BE A GOOD FIT IF YOU HAVE

- 7+ years of professional software engineering experience with meaningful ownership of production backend systems

- Deep backend engineering expertise, including service design, data modeling, and API development at scale

- Experience building and operating systems where reliability, data quality, and performance are critical

- Proven ability to operate in ambiguous problem spaces and drive clarity across technical and cross-functional stakeholders

- A highly data-driven mindset, comfortable with experimentation, measurement, and optimization from both product and technical perspectives

- A product-minded approach — you understand how technical decisions impact user experience and business outcomes

- Strong collaboration and communication skills, with a track record of influencing cross-functional partners including Product, Design, and Data Science

- Experience using AI-assisted dev tools (e.g., Cursor, GitHub Copilot)

- A bias toward ownership, speed, learning, and continuous improvement

ENGINEERING TEAM OVERVIEWS

Marketplace Experience
The Marketplace Experience team shapes how clients discover and evaluate providers on Grow, transforming a simple directory into a guided, personalized entry point to care. As a Software Engineer on this team, you’ll work across search, ranking, profiles, and booking flows to build a fast, resilient, and intelligent marketplace that helps every client find the right fit provider and convert that intent into a booked appointment.

Client Activation
The Client Activation team owns the fragile moments between booking and a client’s first few sessions, making starting care feel clear, reliable, and supportive. As a Software Engineer on this team, you’ll build and harden systems for scheduling, authentication, notifications, and early-journey flows that directly determine whether clients show up, come back for visit two, and build lasting relationships with their providers.

Claims Engine
The Claims Engine team powers Grow’s end-to-end insurance claim lifecycle, from claim creation through submission, remits, and denials. As a Software Engineer on this team, you’ll build robust, observable services that encode complex payor rules, reduce denials and rework, and ensure providers get paid accurately and on time.

Role Details:

- Employment Type: Full Time, Exempt

- Base Compensation: The base compensation range for this position is $182,000 - $250,000 USD Annually.

This is a hybrid role with the expectation to work onsite from our NYC, San Francisco, or Seattle hub location three days per week (Tuesday, Wednesday, and Thursday) and travel 2–3 times per year (e.g., company and department offsites).

The base compensation for this role will vary depending on several factors, including relevant experience, qualifications, and the candidate’s working location.

Full Time Employee Benefits:

- Health Benefits: Comprehensive medical, dental, vision, life, and disability coverage.

- Grow for Grow: No cost access to therapy through the Grow platform (available to US employees)

- Financial Wellness: Retirement savings programs and equity opportunities to help you invest in your future.

- Flexible Time Off, Paid Holidays & Winter Break: Flexible time off, company paid holidays (which vary by country), and a full company wide Winter Break to rest and recharge

- Parental Leave: Up to 18 weeks of paid parental leave to support you and your growing family and a new child stipend.

- Mental Health Mornings/Afternoons: Dedicated weekly flexible time for self care, whether that's therapy, exercise, journaling, time with family, or simply taking a break.

- Wellness & Development Stipend: Annual stipend to support your personal wellbeing and professional growth, from fitness and education to books and learning resources.

- Commuter Benefits: Pre tax commuter benefits to support teammates working from one of our hub locations.

- Home Office & Meals: Support for your home workspace plus meal benefits, with offerings tailored to both remote and hub based employees.

- Additional Perks: A variety of wellbeing benefits, including wellness memberships, virtual care, pet insurance discounts (where available), and global travel assistance.

Research shows that some groups hesitate to apply unless they meet every qualification. If you’re excited about this role but don’t check every box, we encourage you to apply. At Grow, we value diverse experiences, transferable skills, and the unique strengths each person brings.

Grow Therapy is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.

Use of AI Tools: We use certain AI and automated tools to support recruitment. These tools help our team review applications, organize interviews, detect potential application integrity issues, and maintain interview records; they do not make final hiring decisions.

Application Review: Ashby's AI-Assisted Application Review helps review application materials against role-specific criteria and may flag potential fraud or integrity issues for recruiter review. All advancement decisions are made by our human recruiting team after independent review. See Ashby's AI Bias Audit Report https://trust.ashbyhq.com/item/ai-bias-audit-report.

Interview Recording: We use BrightHire to record interviews, supporting note-taking and consistency across candidates. Learn more https://help.brighthire.ai/en/articles/4484370-brighthire-for-candidates-faq. Interviews are confidential; you may ask your interviewer to stop recording anytime, or opt out in advance https://app.brighthire.ai/candidate-opt-out/kcrUeiitS5Khw5AcWW_jLg. Choosing not to be recorded will not, by itself, affect your candidacy.

AI-Assisted Recruiter Screen: For select roles, BrightHire's AI features may help structure initial recruiter screens and organize interview notes. All responses are reviewed by our recruiting team; no hiring decisions are made by AI alone.

State-specific notices: Depending on your location, you may have additional rights. Illinois: If AI analyzes a video interview, we'll provide notice, explain how it works and what it evaluates, and obtain consent beforehand. New York City: Where required, we'll provide at least 10 business days’ notice before using an automated employment decision tool and explain how to request an alternative process. Maryland: We do not use facial recognition to create facial templates during interviews unless required notice and written consent are obtained.

Questions, accommodation requests, requests for an alternative selection process, objections to recording, or concerns about AI use? Contact talentops@growtherapy.com. We’re happy to help or offer an alternative way to participate.