Senior Infrastructure Engineer, Platform

About the role

About Glia

Glia is the #1 Banking AI platform, empowering community and regional financial institutions to create efficiencies, accelerate loan growth, drive deposits, and deliver experiences that win against megabanks and fintechs.

Glia's Banking AI Operating System is a central intelligence layer on top of existing tech stacks, activating an AI workforce of specialized agents that draw from banking data, interaction history, and integrated systems of record. These banking-trained agents automate workflows across voice and digital–from front office to back office–resulting in decreased operational costs and the Universal Banker model.

Trusted by 700+ banks and credit unions for its ironclad security and reliability, Glia delivers the industry’s first contractual no-hallucination guarantee. It’s why Glia customers quickly and confidently put Banking AI to work with measurable results from day one. More information about Glia can be found at glia.com http://glia.com.

The Mission & The Work

Team Infrastructure builds the backbone of Glia’s cloud-native core. We bridge the gap between high-velocity development and rock-solid reliability, ensuring our product teams can ship fast without breaking things. Main responsibilities include:

- Core Reliability & Security: Maintain, troubleshoot, and harden Glia’s cloud-native infrastructure and security posture.

- Developer Enablement: Design and manage the CI/CD pipelines and telemetry tools that empower our product teams to ship with confidence.

- Infrastructure Collaboration: Guide internal teams on best practices and work with key third-party vendor integrations.

Our Collaboration Model

We are a remote-first team distributed across Portugal, Poland, Estonia, and Canada, working across EET and EST timezones. While we embrace remote collaboration, we have offices in Tallinn and Tartu for those who prefer them. We also gather the full team in Estonia twice a year to innovate and connect in person.

Our tech stack

- Infrastructure: AWS, Kubernetes (AWS EKS), Istio, APISIX

- Persistence: Amazon RDS for PostgreSQL, Apache Druid, Snowflake

- Cache: Amazon ElastiCache for Redis

- Event Streaming: Apache Kafka

- Message Broker: RabbitMQ

- Monitoring: DataDog

- CI/CD: Jenkins, GitHub Actions

- Infrastructure as Code: Terraform, Ansible

- Programming Languages: Golang, Python.

What We’re Looking For

- Minimum 5+ years of experience in working with AWS cloud infrastructure and running containerized applications

- Experience in building and maintaining reliable and highly available systems

- At home with Linux/Unix tools and ecosystem

- Infrastructure-as-Code enthusiast

- Experience in coding that extends beyond scripting

- Familiarity with core networking protocols and network troubleshooting

- Proficiency in using AI tools thoughtfully, maintaining ownership of the final output while recognizing the tools' limitations

- Proficiency in written and spoken English.

Glia is an equal-opportunity employer. Glia does not discriminate against any employee or applicant because of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition (including breastfeeding), or any other basis protected by law.

The Glia Talent Acquisition team uses @glia.com http://glia.com and @ darina.danchenko@gliatalent.comgliatalent.com http://gliatalent.com email addresses for coordinating interviews, providing updates, and sending documents.

Our hiring process involves an introduction, practical and team interviews, and a decision and offer. For more information, visit our Recruitment Privacy Notice page https://www.glia.com/eu-recruitment-privacy-notice or contact our talent team via talent@glia.com