Administrative Engineering Support II (Indirect)-Contingent Worker#26-01014

About the role

Administrative Engineering Support II (Indirect)-Contingent Worker#26-01014

Erie, PA

All On-site

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Job Description

SHIFT: Weekdays (08:00 AM - 04:00 PM)

Description: Will be more of an Administrative role - Mechanical/technical experience a plus.

Be able to lift up to 50 lbs.

Basic Computer Skills - Microsoft Office (Excel, Word, Outlook, PowerPoint)

General mechanical and electrical aptitude a definite plus.

Perform tasks for field returned parts and warranty requests.

Request parts from Warehouse. Collect parts and move to different evaluation areas in the plant.

- Enter part return information into computer applications. Fill out and print tracking sheets for each part.

- Perform basic condition evaluations of returned parts.

- Track status, location and condition of returned parts.

- Generate weekly reports on returned parts received, in process, and completed.

- Create customer failure reports by editing and formatting completed engineering analysis information.

- Effectively communicate with engineers and product service personnel as needed to ensure analysis status are updated and progressing.

- Assist in creating Asset Records, Material Return, and RMA records for returned parts and warranty claims.