Front End Entry Level

About the role

Provides prompt, efficient and friendly customer service. Operates a cash register and all the duties which
correspond to this activity.
WORKING RELATIONSHIPS:
Accountable and Reports to: Store Director, Asst. Store Director, Front End/Service Manager, Asst. Front
End/Service Manager
PRIMARY JOB FUNCTIONS:

• Provides prompt, efficient and friendly customer service by exhibiting caring concern and patience in all
customer interactions and treating customers as the most important people in the store.

• Smiles and greets customers in a friendly manner, whether the encounter takes place in the associate’s
designated department or elsewhere in the store.

• Genuinely thanks each customer and invites them back.

• Assists customers by: (examples include)
o escorting them to the products they’re looking for
o securing products that are out of reach
o loading or unloading heavy items
o making note of and passing along customer suggestions or requests
o performing other tasks in everyway