Software Dev Engineer (SDE II), EC2 Core / Outposts Console, AWS CX

About the role

Join our team as a Software Development Engineer (SDE II), where you'll build and enhance management console experiences that help AWS customers optimize their cloud infrastructure and costs at scale. Our team owns critical EC2/Outposts console workflows that enable customers to efficiently manage their network and compute resources - tools that directly impact how organizations run their workloads on AWS. As an SDE II, you'll focus on creating exceptional frontend experiences using modern web technologies like React and TypeScript. You'll work across the full development lifecycle - from collaborating with service teams and UX designers on feature requirements, to implementing scalable, accessible, and performant user interfaces, to ensuring operational excellence through monitoring and automation. Your work will directly impact how millions of AWS customers interact with their cloud infrastructure daily. We're looking for engineers who are passionate about crafting intuitive user experiences, writing clean and maintainable code, and want to own problems end-to-end. You'll have the opportunity to influence our roadmap, mentor team members, and drive technical decisions that shape the future of AWS Console experiences. If you're excited about building high-impact customer-centric solutions and want to work in an environment that values predictable performance, rapid iteration, and creative problem-solving across organizational boundaries, this is the place for you. Key job responsibilities Key job responsibilities * Design and implement user interfaces for AWS Console experiences using modern web technologies including React, TypeScript, and related frontend frameworks to deliver intuitive, accessible, and performant customer experiences; * Build and refine agentic experiences within AWS Console that enable customers to accomplish complex workflows through natural-language interactions and AI-assisted guidance; * Collaborate cross-functionally with UX designers, product managers, and service teams to translate business requirements and user needs into technical solutions, participating in UX deep dives and design reviews; * Own features end-to-end from initial scoping and technical design through implementation, testing, deployment, and operational support, ensuring high-quality deliverables that meet customer expectations; * Monitor and optimize console performance by analyzing metrics dashboards, identifying performance bottlenecks, and implementing improvements to ensure predictable console behavior across all AWS regions; * Participate in operational excellence through oncall rotations, responding to tickets, maintaining runbooks, and building automation to reduce toil and improve team efficiency; * Mentor and provide technical guidance to other engineers through code reviews, pair programming, and knowledge sharing, helping elevate the team's technical capabilities and code quality standards; * Drive continuous improvement by proactively identifying opportunities to enhance user experience, reduce technical debt, and implement best practices across the codebase; * Contribute to roadmap planning by sizing work, providing technical input on feasibility, and helping prioritize features based on customer impact and technical considerations A day in the life You start your day reviewing performance dashboards for consoles used by millions of customers every week. You pick up a feature — maybe a new Outposts workflow or an Outposts configuration screen — and own it end-to-end: scoping with product and UX, building it in React and TypeScript, shipping it to production, and monitoring it across all AWS regions. You're creating new agentic experiences using top-tier AI tools like Amazon Q and Kiro, enabling customers to accomplish complex infrastructure tasks through natural language. You pair with teammates, review code, and drive design decisions that shape how the world interacts with AWS. Development cycles move in weeks, not years — and your work is live in front of customers before the week is out.
- 3+ years of non-internship professional software development experience - 2+ years of non-internship design or architecture (design patterns, reliability and scaling) of new and existing systems experience - 1+ years of Object Oriented Design experience - Bachelor's degree or foreign equivalent in Computer Science, Engineering, Mathematics, or a related field